--- title: Comparing Satisfaction With a Participatory Driven Web-application and a Standard Website nct_id: NCT03088774 overall_status: WITHDRAWN phase: NA sponsor: Aalborg University Hospital study_type: INTERVENTIONAL primary_condition: Low Back Pain canonical_url: "https://parkinsonspathways.com/agent/trials/NCT03088774.md" clinicaltrials_gov: "https://clinicaltrials.gov/study/NCT03088774" ct_last_update_post_date: 2021-01-27 last_seen_at: "2026-05-12T06:52:36.385Z" source: ClinicalTrials.gov (mirrored, no enrichment) --- # Comparing Satisfaction With a Participatory Driven Web-application and a Standard Website **Official Title:** Comparing Satisfaction With a Participatory Driven Web-application and a Standard Website for Patients With Low Back Pain: a Study Protocol of a Randomised Controlled Trial **NCT ID:** [NCT03088774](https://clinicaltrials.gov/study/NCT03088774) ## Key Facts - **Status:** WITHDRAWN - **Why Stopped:** The primary trial was stopped. Since, a feasibility study showed that recruitment was not feasible. We obtain a recruitment rate of 15 %. - **Phase:** NA - **Study Type:** INTERVENTIONAL - **Target Enrollment:** 0 - **Lead Sponsor:** Aalborg University Hospital - **Collaborators:** The Novo Nordic Foundation, The Danish Rheumatism Association - **Conditions:** Low Back Pain - **Start Date:** 2021-01-25 - **Completion Date:** 2021-01-25 - **CT.gov Last Update:** 2021-01-27 ## Brief Summary This project studies the effects of involving patients in the development of a web-application. ## Detailed Description The point-prevalence of low back pain (LBP) has been estimated to 9.4 % and LBP is in many countries the most frequent reason to consult a general practitioner. However, general practitioners are under pressure with increasing workloads. The increasing number of patients and the typical 10-15 minutes of available time for each patient are challenging the provision of sufficient information and advice. According to international guidelines information and advice are recommended for every patient with LBP, therefore, new methods to support general practitioners (GPs) are very much needed. Online technologies give new opportunities to extend the treatment. Furthermore, involving patients with LBP in the development of online information material may produce more user friendly content and design and thereby increasing patients' acceptance and usage. Thus, optimizing clinical outcome. This project will study patients' satisfaction and clinical outcomes of a web-application for patients with LBP consulted in general practice compared to best existing technology (the Patient Handbook). ## Eligibility - **Minimum age:** 18 Years - **Sex:** ALL - **Healthy Volunteers:** No ``` Inclusion Criteria: * Contacting general practice with low back pain Exclusion Criteria: * Spinal stenosis * Spine fractures * Cauda equina syndrome * Spinal malignancy * Osteoporosis * Spondyloarthritis * Without Danish reading skills * Without internet access * Pregnant women ``` ## Arms - **New web-application** (EXPERIMENTAL) — Information material developed in a participatory design together with patients. - **Patient Handbook** (EXPERIMENTAL) — Public available information. ## Interventions - **Information material** (OTHER) — Online web-application developed together with patients with low back pain ## Primary Outcomes - **General satisfaction** _(time frame: 12 weeks)_ — The question: 'how likely is it that you would recommend this web-application to a friend or colleague?' will be applied to measure satisfaction. The patients will be asked to choose between 11 boxes displayed on a horizontal line (10-0 Points, higher score indicating more satisfaction). The scales will be labelled to the left at 10 (extremely likely) and at the right side as 0 (not at all likely). It is only possible to tick off one box, if the patient change decision while filling in the online questionnaire, another box can be ticked off and the first choice will automatically delete. Responses of 10-9 are grouped as 'satisfied' of the web-application and patients replying 8-0 will be grouped as 'not satisfied'. The proportion of patients being satisfied after 12 weeks is the primary analysis. The proportion of patients being satisfied after 1, 2, 4, and 8 weeks will be carried out as secondary analyses. ## Secondary Outcomes - **Functional improvement** _(time frame: 12 weeks)_ - **Pain intensity** _(time frame: 1, 2, 4, 8, and 12 weeks)_ - **Improvement in self-rated health** _(time frame: 12 weeks)_ - **Employment status** _(time frame: 12 weeks)_ - **Sick leave** _(time frame: 12 weeks)_ - **Contacts to general practice** _(time frame: 12 weeks)_ - **Contacts to primary care physiotherapists** _(time frame: 12 weeks)_ - **Contacts to primary care chiropractors** _(time frame: 12 weeks)_ - **Contacts to secondary care** _(time frame: 12 weeks)_ - **Cost utility analysis** _(time frame: 12 weeks)_ - **Specific satisfaction** _(time frame: 1, 2, 4, 8, and 12 weeks)_ ## Recent Field Changes (last 30 days) - `status.overallStatus` — added _(2026-05-12)_ - `status.whyStopped` — added _(2026-05-12)_ - `status.primaryCompletionDate` — added _(2026-05-12)_ - `status.completionDate` — added _(2026-05-12)_ - `status.lastUpdatePostDate` — added _(2026-05-12)_ - `design.phases` — added _(2026-05-12)_ - `design.enrollmentCount` — added _(2026-05-12)_ - `eligibility.criteria` — added _(2026-05-12)_ - `eligibility.minAge` — added _(2026-05-12)_ - `eligibility.sex` — added _(2026-05-12)_ - `outcomes.primary` — added _(2026-05-12)_ - `outcomes.secondary` — added _(2026-05-12)_ - `armsInterventions.arms` — added _(2026-05-12)_ - `armsInterventions.interventions` — added _(2026-05-12)_ - `sponsor.lead` — added _(2026-05-12)_ - `sponsor.collaborators` — added _(2026-05-12)_ - `results.hasResults` — added _(2026-05-12)_ --- *Canonical: https://parkinsonspathways.com/agent/trials/NCT03088774.md* *Source data (authoritative): https://clinicaltrials.gov/study/NCT03088774* *This page is a raw mirror with no AI summary, no editorial enrichment, and no Parkinson's-specific filtering.*